VBO Tickets

Different works here. And this September, we’re taking that idea on the road.

Ticketing built for organizations that don’t fit the template.

No two organizations sell, seat, schedule, admit, or engage their audiences in exactly the same way. Your ticketing platform shouldn’t force them to.

This September, bring VBO Tickets the requirement that makes your organization different:

📍 WAA OAK 2026 (Western Arts Alliance) — Booth 158 — Exhibit Hall Sept. 9–10
📍 ASTC 2026 Annual Conference (Association of Science and Technology Centers) — Booth 720 — Exhibit Hall Sept. 17–18
📍 MAX 2026 (Midwest Arts XPO) — Booth 225 — Exhibit Hall Sept. 23–25

We’ll show you how flexible, full-featured technology—and people who take the time to understand your organization—can support the way you actually work.

Attending one? Visit us at www.vbotickets.com/demo to reserve time with the VBO team.

More choice. More control. One seamless patron experience.

VBO Tickets is expanding payment processing flexibility for event organizations through a new integration with Elavon.

Through WorksWith Elavon, eligible VBO clients can access Elavon’s secure payment processing capabilities while continuing to use VBO’s all-in-one ticketing and event management platform.

The result is greater flexibility in how organizations manage ticketing and payments—while maintaining the seamless purchasing experience patrons expect.

“Choice has always been an important part of the VBO platform. Whether it’s ticketing, marketing, reporting, or payment processing, we continue to invest in partnerships and technologies that give our clients more flexibility and more control over how they run their organizations.”
— David Boehme, CEO, VBO Tickets

Read the full announcement: https://www.vbotickets.com/newsroom/vbo-and-elavon-deliver-expanded-payment-processing

To learn more about WorksWith Elavon visit: https://workswith.elavon.com/en-US/apps/836636/vbo-tickets-event-manager

As we celebrate the Fourth of July here in the United States, we're reminded that great communities are built by people who create, inspire, and bring others together.

We also recognize the incredible creativity and dedication of our clients around the world.

From theaters and museums to attractions, campuses, festivals, and cultural organizations, your work creates experiences that educate, entertain, and connect people every day.

Happy Fourth of July to our U.S. clients. To all of our clients, thank you from all of us at VBO for creating experiences that bring communities together. We wish everyone a safe and enjoyable holiday weekend.

VBO is where donations grow.

Don't leave donation revenue on the table.

Not because donors won’t give—
but because pledges can be difficult to manage.

We built VBO’s pledge tools to change that.

• Track pledges without spreadsheets
• Apply payments over time
• See what’s committed vs. collected
• Manage everything in one system

If you want to increase donor value—not just transactions—

Let’s talk.

Ticketing is no longer just a backend system.

The best teams are starting to operate in the future.

Seeing what’s happening in real time.

For years, most promoters relied on reports after the fact. Now, with VBO Event Manager 3.0 they operate while sales are happening.

That’s the shift behind Event Manager 3.0.

Here’s a look at the new Promoter Dashboard

Not reports. No delays.

Live visibility into:

- Revenue
- Customer activity
- Active cart sessions
- Sales by event

When you can see what’s happening in the moment, you can actually act on it.

That’s what it means to operate in the future.

If you're thinking about ticketing as more than just a transaction, visit VBO.

We’ve expanded Event Manager 3.0 across all VBO clients—and the biggest shift is more real-time visibility.

Teams can now see what’s happening across ticket sales, customers, and box office activity as it unfolds—not after the fact.

That includes:
• Live dashboards for revenue and performance
• Real-time insight into customer activity
• Tools like Live Carts to monitor and support active checkout sessions

Appreciate the UI/UX feedback and feature improvements from our many clients as we’ve rolled this out.

If you’re managing on-sales, subscriptions, or day-to-day box office operations, this gives teams a much clearer view into what’s actually happening in the moment.

More here: https://www.vbotickets.com/newsroom

When an event is canceled or rescheduled, refunds can quickly become a major operational burden - but not with the VBO Event Manager Platform.

Our Mass Refund feature can save the day and a lot of time for your box office.

Instead of processing refunds one transaction at a time, your team can issue refunds across hundreds—or thousands—of orders in just a few steps. Whether it’s tickets, registrations, or merchandise, Mass Refund helps you move quickly while keeping financial records accurate.

We’ve also recently enhanced the feature to support bulk merchandise refunds, making it easier to handle complex orders tied to events.

Less manual work. Fewer errors. Faster response for your customers.

We’ve worked for over a decade with performing arts organizations that have been printing tickets with BOCAs — across full seasons, touring productions, student matinees, and sold-out weekends.

One consistent lesson:

The final hour before curtain exposes everything.

Exchanges spike. Will call builds. Reprints happen in real time. Multiple windows are printing simultaneously.

That’s when reliable ticketing software, properly configured hardware, and responsive support matter most.

If your box office team is troubleshooting on show nights instead of serving patrons, it may be time to reassess your setup.

If you’re evaluating options heading into your next season, consider VBO.⁠

Box office lines don’t forgive slow hardware.

VBO Tickets integrates seamlessly with BOCA Systems, the industry standard in thermal ticket printing.

Many performing arts venues rely on BOCA printers for fast, reliable ticket production — and VBO supports clean integration for professional concert ticket stock.

Reliable hardware + responsive ticketing support = smoother show nights.