Brennan & Clark

Brennan & Clark We collect all that’s collectible, scoring a full 20% above the industry average. Through our training our clients also collect, on average, 19.8% more money.

Over 40 years of deep thinking, talent development, process refinement and technological advancement has brought us to a place where we are seen as a leader in the commercial collection industry. Through over 40 years of dedication to mastering the art of collections we have become one of the most effective commercial collection agencies in North America. All achieved while respecting, protecting, and often enhancing client relations.

09/17/2026

30 years at Brennan & Clark has given Kim plenty of stories, lessons and experiences to reflect on

In our latest Team Spotlight, Kim reflects on the people, relationships and lessons that have shaped her collection career, along with how the industry continues to evolve.

We also get to know more about Kim beyond work, from reading and gardening to her mission to visit every Major League Baseball ballpark.

Watch the highlights, then read Kim’s full spotlight: https://bit.ly/46SYEiq

Strong commercial collections results start with the right strategy and the right people. At Brennan & Clark, our experi...
09/15/2026

Strong commercial collections results start with the right strategy and the right people.

At Brennan & Clark, our experienced negotiation specialists combine proven techniques, industry expertise, and a customized approach to help clients recover more of what they are owed.

Every account is different. That is why we focus on understanding the circumstances, protecting important customer relationships, and identifying the most effective path to resolution.

The result is a collections approach designed to strengthen recovery performance while supporting long-term business value.

Ready to work with leaders in commercial collections? Let’s talk:
https://bit.ly/4gMsQAp

09/10/2026

Mark, hope your birthday is a great one!

09/09/2026

Turn reporting into a clearer view of your collections performance.

Brennan & Clark’s Customized Reporting Services give you the insights you need to track recovery results, monitor compliance, and identify opportunities for improvement.

With reporting tailored to your business, you can focus on the metrics that matter most and make more informed decisions with confidence.

Get greater visibility into your collections performance: https://bit.ly/4xybSNq

09/07/2026

Happy Labor Day!

Please note our office is closed today, September 7. We’ll be back tomorrow.

09/04/2026

It's been 9 great years with Tracy on our team!

Build stronger collections performance through training designed around your team. Brennan & Clark’s Customized Collecti...
09/03/2026

Build stronger collections performance through training designed around your team.

Brennan & Clark’s Customized Collections Training gives individuals and teams practical skills they can apply to real-world collection conversations, helping them work with greater consistency and confidence.

Our tailored programs can help your team:
- Strengthen negotiation and communication skills
- Build more consistent collections processes
- Improve recovery performance while protecting customer relationships

Because effective training should reflect the accounts you manage, the challenges you face, and the results you want to achieve.

Learn more: https://bit.ly/3USbOcG

09/02/2026

Celebrating 23 years with Valerie on our team!

09/01/2026

Missed our recent webinar, Collecting with Empathy: The Power of Calibrated Questions?

We explored how calibrated questions can help reduce defensiveness, encourage problem-solving, and create more productive conversations during the collections process.

From understanding why these questions work to reframing objections and guiding debtors toward realistic commitments, the session shares practical techniques teams can use to move conversations forward more effectively.

Request the recording and sign up for future webinars by completing the form on the following link or simply commenting on this post:

https://bit.ly/4gwXE9y

08/30/2026

Best of all birthday wishes to Ben!

Address

2301 W 22nd Street, Suite # 301
Villa Park, IL
60523

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+18008587600

Website

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