Convoso

A few snapshots from The Tribe Retreat 2026 in Udaipur, the City of Lakes. 📸

Our India team stepped away from the day-to-day to spend meaningful time together on the water, around the table, and by the pool.

They returned with stronger bonds, a deeper sense of connection, and the shared energy that moves great teams forward.

That’s a wrap on Customer Contact Week!

Convoso had a great week connecting with customers, partners, and industry leaders on the show floor.

We also had the opportunity to co-host a dinner with PossibleNOW, bringing together meaningful conversations around contact center performance, compliance, and what’s next for outbound teams.

Thank you to everyone who stopped by, shared challenges, and spent time with us in Las Vegas.

See you at the next one!

The best CX teams are not waiting for the next inbound ticket.

They are finding better ways to reach customers earlier, communicate more proactively, and create smoother experiences before problems grow.

Convoso’s VP of Product Marketing, Daniel Foppen, shares why modern CX increasingly requires outbound engagement, and why the contact center’s role is expanding beyond reactive service.

Read the full article published in Contact Center Pipeline. Link in comments.

Team bonding, Manila style. 🎳

Our Convoso Manila team hit the lanes for a Q2 bowling bonding activity filled with connection, friendly competition, and time together beyond the day-to-day.

It was a well-deserved celebration of the people, energy, and dedication this team brings to Convoso every day. We’re so grateful for everything you do to keep Convoso moving forward.

Convoso is heading to Las Vegas for Customer Contact Week. 📍

We’ll be connecting with contact center leaders focused on improving outbound performance, strengthening compliance, and scaling smarter.

If you run a high-volume outbound team, let’s talk about how Convoso helps teams connect faster, convert more, and reduce acquisition costs with an outbound sales platform built for scale.