Charlie Rhea - EOS Implementer

09/15/2026

Great Managers Inspect what they Expect!

Practically, what does that look like?

If you set a rule, you must follow up and inspect that rule!

Example:
"The expectation is to be on time to meetings..."

Next day - someone shows up late (one of your sales reps)

What do you do as the "boss?"

If you permit it.... you promote it!

If you don't say anything or do anything - then your words and "expectations" of "don't be late" don't mean jack squat. It's just lip service.

A true leader, a true boss, a great manager will INSPECT what they EXPECT! They will enter the danger, have the courageous conversation and guess what -> they will specifically address the behavior!

What you tolerate will dominate...

Comment below ONE bad habit or behavior that you are currently tolerating and more importantly, what are you going to do about it THIS week?

To Dig Deeper, watch my video and buy the book "How to be a great boss"
https://www.youtube.com/shorts/t8AKlIe-Hu0

09/13/2026

"We are inches apart... but miles away..."

The iPhone is KILLING our ability to be present!

When we hangout we "scroll"

Someone is talking to you, it's a good conversation, then they ask you a question, you answer, they pull out their phone... what does that signal to you????

You are hanging with your spouse and in the same room.... yet both in DIFFERENT worlds on the social media machine!

Do you agree or disagree? Why?

MOST OF ALL -> How can YOU be more present with your loved ones tonight? Comment below!

Being present is becoming rare and that is costing leaders more tha...

09/12/2026

Today we start the countdown to Built to Lead!!

So let me ask you...

What are you STILL waiting on?

If you know your business needs stronger leadership, more clarity, better ex*****on, or a plan you can actually put into action, this is the time to make a decision!

We are keeping this event intentionally small. Only 40 seats.

Once they’re gone, we’re not adding chairs.

Come ready to work ON your business, not just in it!!

September 17. Let’s get to work!

Register here: www.designedformorecoaching.com/built-to-lead

09/12/2026

Saturday Showcase: Jade + ABJ Chapman Services 🎉

This week, I’m highlighting Jade Nielsen and the ABJ Chapman Services team!

ABJ helps busy business owners get work off their plates through administrative support, operations, systems, and strategic business support.

I’ve experienced their work firsthand, and I value their willingness to jump in, take ownership, and help turn ideas into action.

If you’re a growing business owner who feels like too much still depends on you, Jade and her team are people you need to know.

👉 Swipe through to learn more and connect with Jade!

https://www.abjchapmanservices.com/

09/11/2026

My best friend went ABOVE and BEYOND in planning an intentional date night!

WHAT A FUN NIGHT!

What would it look like for you to be intentional in how you pursue your spouse?

Comment below ONE SPECIFIC WAY you can be intentional this weekend!

09/10/2026

*NO AI on this post - Written by ME to add value to YOU! Enjoy!

What is the NUMBER ONE MOST IMPORTANT ASSET of your company?
It's your people!

So you better learn how to manage them well!

There are literally thousands of books on leadership and management, SO MUCH NOISE! How can you simplify?

This 'info overload' age that we live is exactly why I absolutely love the book "How to be a Great Boss"

In it -> there is a breakdown of 5 Practice to be a great Manager. That's right -> 5!!! KEEP IT SUPER SIMPLE!

"Effective leadership is putting first things first. effective management is discipline, carrying it out." - Stephen Covey (Wickman, 2016, p. 79).

Not only do great bosses lead well, but they also manage well! When both of those are in place, you get a stronger outcome of true accountability!

L + M = A!
(effective) Leadership + (effective) Management = (stronger) Accountability!

Here is how do most bosses think....
They want to know how to hold their direct reports accountable. The fact is you can't! People are people and they will do what they want when they want.

Management Practice #2 is focused on Clear Communication. Here are a few key insights around this idea:

-Make sure everyone is in synch, aligned, and unified!
-Practicing asking, listening, and seeking to understand!

Here are 4 Methods to Eliminate Assumptions:
1) Use the Two Emotions Approach
-Invite your team member to share two emotions with you about the situation. One positive, one negative. Listen carefully. Reflect back what you heard them say. Then share your own. This helps clarify how they feel and helps them have a safe space and place to honestly share what's going on.
2) Use a Coach Approach

-A Coach Approach is a way to approach people and problems. At it's core, the coach approach is all about asking questions, listening, reflecting, and drawing out what they think they should do. It's a way to generate ownership and develop empowerment. It's a powerful way to help them get where they want to go.

-The general rule of thumb when using a coach approach is the 80/20 for listening and talking. You want to get them talking about 80% of the time which means you are listening 80% of that time.
-For them to talk, you have to get good at asking curious, open-ended, and/or clarifying questions. How do you ask good questions? Good listening!

Here is why this works:
“Questions cause people to think in NEW WAYS from NEW PERSPECTIVES” (Webb, 2019, p. 12).

“If we help a person discover something for themselves, they will own it” (Webb, 2019, p. 36).

3) Use Reflection to clarify understanding (Echoing)
-The key here is to help them clarify. It goes with listening and speaking.
-A great combo question to check for understanding is:
"What did you hear? What does it mean?"

4) Don't assume! Constantly clarify and confirm! OVERCOMMUNICATE!

Comment below what the ONE insight is that you got from this post!

Miscommunication is a silent profit killer. Clear two way conversat...

09/10/2026

What if you could spend an entire day working ON your business instead of just working IN it?

That’s what we’re building at Built to Lead!

You’ll get a full day of practical leadership sessions, lunch, networking with other business owners, and a 30-day leadership action plan you build during the event.

And if you’re ready to go deeper, VIP includes a live problem-solving lab with all four coaches focused on YOUR biggest business challenge.

September 17. Come ready to work, learn, and leave with a plan!!

Register today: www.designedformorecoaching.com/built-to-lead

09/10/2026

*I believe in adding value to others and giving TRULY practical and tactical tips on leadership! Enjoy! (NO AI HELP)*

Do you know you have an UNTAPPED superpower at your fingertips???

YUP! It's called "listening!"

There is a great book by Oscar Trimboli called "Deep Listening" and he talks about the 5 Levels for Deep Listening. Read these over and ask: Which one are you struggling with most?

1) Level 1 - Self
- Fight the temptation to listen to all the voices in your head!
- Shut off any distractions in your head and be fully present!
- This is YOU listening to yourself!

2) Level 2 - Content
- Pay attention to what is actually being said!
- Pat attention to check if what they are saying is matching what they are showing (tone, body language, eyes, shoulders)
- Listen for the content in the words being spoke!

3) Level 3 - Context
- Be sure to listen for the context, it will help you better understand!

4) Level 4 - Unsaid
- Listen for is NOT being said!

5) Level 5 - Meaning
- Listen for the meaning behind the words!

Here are some very useful tips to become a better listener:
*Listening is contextual! Where we are and who we are listening to matters greatly!

*Great phrases to use while deep listening: 1) What else? 2) Pause 3) Say more.

*We speak on average at 125 words per minute... but we think at 900 words per minute! There is a 1/9 chance that what the speaker says first is what they really mean. This is why coaching is so powerful! Most people greatly benefit when someone deeply listens to them and actively draws out the deeper meaning and insights they have.

*Get comfortable sitting in silence!

Challenge - in your next conversation, focus on ACTUALLY listening to what they are saying (get out of your head) and be fully present! It will change the whole conversation :)

Great leadership starts with presence. When listening improves resp...

09/09/2026

*Read this post if you want PRACTICAL and TACTICAL leadership tips from an ACTUAL human, not AI....

6 Things You Lose from Not Listening:

1) Respect.
- You can come off as offending and undervaluing others. If you are not present, distracted, and/or disengaged while someone is speaking, it can be costly to your relational capital with them.

2) Time.
- You waste your time, their time, and potential other people's time that are in the meeting too. The content may have to presented again because you were not paying attention.

3) Clarity.
- When you are not listening, you are not clear on what the problem is. You cannot make a good decision until you know the facts. To know the facts, you must listen for them! This can create confusion, chaos, and conflict! And just think, all this can be minimized if you just focus your attention and engage in deep, active, and authentic listening!

4) Momentum.
- If you don't listen, you might jump to the wrong conclusion. You might present the wrong solution. You therefore move backward, not forward. You lose your momentum.

5) Understanding.
- How many times has the root issue of a conflict resulted from a simple misunderstanding? How do you avoid this misunderstanding? You guessed it! You must listen! As Stephen Covey says, "Seek to understand first, then to be to be understood." This requires sacrificial listening! You must put their needs, desires, and feelings above your own. You must step out of your own world, and enter theirs.

6) Productivity.
- Lastly, if you don't listen, you have to repeat things, redo things, and reprioritize things. Listening well on the front end can save you productivity which I simply define as being effective (focused on the right things) and efficient (doing things right).

Comment below:
1. Which one of these can you relate to?
2. What new awareness do you have after reading this post?
3. What do you want to do with that new awareness? (be specific!)
4. When will you do this action?