Actioncoach Bonita Palmer

Leadership Development

One of the most expensive assumptions in business is:
“They’re great at their job, so they’ll probably be a great manager.”

Technical skill and leadership skill are not the same thing.
Your best technician, salesperson, operator, or employee may absolutely have leadership potential.

But potential still needs development.
Communication.
Accountability.
Delegation.
Coaching.
Conflict.
Decision-making.

Promoting someone gives them a title.

Developing them gives them the ability to lead.

The Owner Bottleneck

If everything still has to go through you, you don’t have a team problem.
You may have a systems problem.

When employees constantly ask:
“Can you approve this?”
“What should I do here?”
“Who handles this?”
“Is this okay?”
The answer isn’t necessarily better employees.

Sometimes the business simply hasn’t given them enough clarity to operate confidently without the owner.

A good question to ask today:
What does my team still need me for that they shouldn’t?

The answer may show you exactly where your next system needs to be built.

You can work hard all quarter and still end up disappointed.

Not because you didn’t try.

Because without clear priorities, the urgent keeps replacing the important.

What will your business have to show for the next 90 days?

Curious about BNI? Wondering what it’s really all about?
Join us for the Lebanon BNI Launch Membership Rally and come see for yourself.
This is a great opportunity to meet local business professionals, make new connections, learn how BNI works, and hear what we’re building right here in the Lebanon business community.
If you’ve ever been curious about BNI, thought about visiting a chapter, or simply want to grow your network, this is the place to be.
📍 Lebanon Chamber of Commerce
📅 Thursday, August 27
Come connect, ask questions, and see if this new group might be a fit for you.
Who do you know that should be in the room?
Register here: https://www.eventbrite.com/e/1998364647455?aff=oddtdtcreator

ONLY 3 SEATS LEFT!!

If your sales team is busy but not consistently closing, the problem may not be effort. It may be training.

Missed follow-up. Poor qualification. Discounting too quickly. Avoiding objections. Inconsistent sales conversations. No clear process from prospect to close.

Those gaps cost businesses real revenue every week.

Our next Virtual 12-Week Sales MasterCLASS begins Friday, August 28 and meets for 90 minutes each Friday afternoon.

One participant from our last cohort shared the following results:

"I truly believe that the few learnings I was able to implement, even in the small way I implemented them helped us land 2.5 commercial contracts (I say 2.5 b/c we don’t have ink on paper for one of them yet, only a verbal!). Solid contracts = $229k with another $494k in potentials! I also amped up our social media accounts a little and added more recent photos to our Google profile which resulted in 5 booked estimates in less than a week, all for larger residential projects. Not only are these things wonderful for our pipeline and bottom line ($$) but they also allow us to grow our team and get closer to being a true business owner and not just another employee."

Only 3 seats are still available. If sales inconsistency is already costing you opportunities, waiting another quarter won’t fix it.

Message me for details or to claim one of the remaining seats.

Hustle and grind is often what gets a business started.

In the early days, there usually isn’t a big team, a large marketing budget, or a well-oiled system behind the scenes.

There’s just the owner.
Making the calls.
Following up.
Solving problems.
Learning as they go.
Doing whatever it takes to get the next customer and keep the business moving.

That kind of determination matters.

But as a business grows, the role of the owner has to grow too.

At some point, success becomes less about how much you can personally accomplish and more about how well you can create consistency and efficiency around you.

That might mean documenting a process instead of doing it yourself every time.

It might mean training someone instead of stepping in to fix the problem.

It might mean looking at the numbers before making the next decision.

And protecting time to think and plan instead of filling every open hour with another task.

The hustle that helped you build the business doesn’t disappear. It just needs to mature.

Hard work still matters. But over time, the goal is to combine that work ethic with better systems, clearer priorities, stronger people, and more intentional decision-making.

Because growing a business isn’t always about doing more.

Sometimes the biggest growth comes from becoming more deliberate about where your effort goes.

What’s one thing you used to handle personally that you’ve learned to approach differently as your business has grown? Drop it in the comments. Share your wisdom with your fellow entreprenuers.

Doesn't back-to-school season always feel like a fresh start?
New routines. Clearer schedules. A renewed focus on learning and growth.

Could the same be said for business? Of course! Business owners can benefit from that same reset.

Quarterly planning creates space to step away from the daily demands, review what is working, and decide what deserves your attention over the next 90 days. Because being busy is not always the same as making progress.

How are you going to take advantage of the back to school reset?

What is one priority your business needs to refocus on this fall?

Most business owners think the next step is more …

More growth.
More customers.
More employees.
More revenue.

But what if growth is the thing that exposes everything already broken in the business?

Before you add another person, chase another sale, or take on more work, there is one question you need to be able to answer honestly.

I share that question and why it matters in my latest blog.

You may discover that your business doesn’t need to get bigger yet.
It needs to get stronger.

Read the blog here: https://lnkd.in/g7pYyuB6

The next round of our 12-Week Masterclasses begins in August!

Invest in yourself and your team this summer:
👉 $1,795 per person for the whole 12-week class
👉 Classes meet virtually once-a-week for 12 weeks, excluding holidays
👉 Lessons plus accountability

Take Action: https://bonitapalmer.com/12-week-class-mark-286995-9466?utm_source=email&utm_medium=email+marketing

Classes are forming now! Secure your seat for classes beginning the week of August 10th or get yourself on the waitlist for the next round!!

🔥 Chamber Deal of the Day | Exclusive Member Benefit

Today’s featured member deal comes from Actioncoach Bonita Palmer!

Invest in your people. Strengthen your business. Build a culture of growth.

Clermont Chamber members receive 20% off 12-week professional development programs focused on:
• Management
• Leadership
• Sales
• Marketing
• Business Basics

These virtual programs provide practical tools to help individuals and teams improve communication, increase performance, and develop stronger leadership skills — all while learning alongside other growth-minded professionals.

Perfect for business owners, managers, emerging leaders, and teams looking to invest in their future.

Learn more: https://bonitapalmer.com/12-week-class-chamber-deal-286995-9466-1663

Chamber members can promote their own Member Deals anytime through the Info Hub! Need help accessing your account? Email [email protected].