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Wellex EZ Bella Automatic Laundry Drying Rack (Made In Korea)(Exclusive SG authorize seller) Free Installation | Shopee Singapore Ceiling mounted automated clothes hanger with blower fans and light Installation specification: - Direct Concrete ceiling >2.5m height & within 2m wire connect extension.(Free Installation) Addition chargeable fee: - Reinforce false ceiling work & customize bracket *PLEASE CONTACT/CHAT WITH SELLER F...

Wellex EZ Lift Semi-automatic Laundry Drying Rack (Slide bar): CH4190(Made in Korea)(Exclusive SG authorize seller) | Shopee Singapore Product overview - Indoor Clothes Hanger System: This is a manually operated system designed for hanging clothes indoors. - Gear Pulley Mechanism: Instead of a simple pulley system, it incorporates a gear mechanism (specifically, a worm gear) that amplifies the force applied to the ball-chain, makin...

EZ Tier Ceiling Clothes Drying Rack - Pull-cord lifting (Local seller since 1992) Free Installation | Shopee Singapore EZ Tier is an individually-controlled pole system that staggers laundry for air-drying. It uses a single-pulley-single-pole function and is available in 4 or 5 poles with each pole extendable on both end. Individually controlled manual pole hanger Installation specification: - Direct Concrete ceilin...

Daytek Retractable Clothesline (Australia)(Exclusive SG authorize seller) Free Installation | Shopee Singapore Daytek (Australia) Retractable clothesline System: - Small, compact and space saving - Lines Extend out effortlessly when required and retract away out of sight when not in use - Easy to operate line locking mechanism Daytek Retractable offers space saving outdoor drying without compromising hanging...

EZ Daytek Mobile Ironing Board (Australia)(Exclusive SG authorize seller) Free Delivery | Shopee Singapore Mobile ironing board - Unique space saving feature, 3- in-1 system. - A full-size ironing board - 3 slide-out chrome wire baskets - A slide-out laundry hamper The EZ Daytek Mobile Ironing Board (International Patent) is a 3-in-1 ironing board, laundry hamper and baskets with wheels! It’s a “full...

It seems that my run-in with OCBC is never-ending especially handling my late husband’s matters.

An estate account had to be opened for the many legal and administrative matters. I chose OCBC more so for convenience since my son had a Mighty Savers account then.

In March this year, my co-Admin and I went to the ION branch to open an estate account. We were advised to open the account using my late husband’s NRIC. Well, would I know any better if we were advised correctly, given my new status as a widow??? All these took 3-hours to process. So I thought I would not have to deal with OCBC regarding my late hubby’s estate account. Was I wrong!

In April this year, OCBC had an FD promotion which I decided take up using the funds from the estate account. The transfer made online went without a hitch. 6 months later, maturity happened. The FD did an auto-renewal but it did not issue any email of acknowledgment. Neither did OCBC state that the interest rate would be changed. 17 days past the maturity date and I logged in via my laptop. I decided to cancel that renewal. Guess what, there are NO (zero, zilch) button to Cancel but there was a button to Place deposits! Really, OCBC ?

So I called in to query that logic. Know what the answer is? Oh, you can only make withdrawals via the mobile bank app. Wow, which device would be a “safer” hardwareto be misplaced, stolen or dropped? Ok, nevermind, I have its app and so he guided me with the withdrawal.

Guess what again? It was rejected! He said he needed to check for a reason. Minutes later, he returned with an answer. He asked if this estate account was opened while my husband was alive? Huh???? WT….???? Hello???? What’s the meaning of an estate account ????

He further said that because it was opened under my late hubby’s NRIC, that is the reason I am unable to withdraw. That I have to walk in to any branch to make the withdrawal.

Let’s see how you all assess this episode:
The bank officer ADVISED me that the estate account has to be under my hubby’s NRIC. I could place monies from this estate into an FD via online transfer without a hitch. But withdrawing funds out of FD before maturity can ONLY be done via mobile app. Such fund withdrawals cannot be done BECAUSE this estate account is under my late husband’s NRIC. I have been instructed to trot down to the branch to withdraw but I don’t need to trot down to the branch if I am giving monies to the bank.

Whose monies is this — mine or the bank’s? Why would you, OCBC, cause so much inconvenience to a widow? Why provide bad advice to a widow at its very onset??? Do you think widows are able to manage grief and children and inlaws above and beyond after her spouse is permanently gone? Do you think we know what and how to do in having an estate account? You, the bank, are supposed to be the professionals in your field? Why cause such inconvenience and such incompetency?

We are NOT the norm as the widowed. We only ask that logical and justified processes should be in place and not to give us standard cookie-cutter answers. It’s really frustrating to call in but problems are not heard nor solved.

Dual benefits: Hang your laundry on our user-friendly Ez Lift5SS, & let your eyes rest by looking far out at beautiful urban-scape. 😉

https://www.ezziliving.com/ez-lift-5ss-gear-system