Business English with Coach Jay G

Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson. In preparation for your PETA, POST HERE THE WHOLE LYRICS AND TITLE OF YOUR FAVORITE ENGLISH SONG (Your own song composition is welcome) for today August 11, 2026 Alternative Delivery Mode (ADM). Place this in a bond paper (printed or hand written when we have face-to-face class). God bless and keep safe.

Scoring Rubric:
Pitch and Intonation (20)
Rhythm & Timing (20)
Expression & Interpretation (20)
Presence & Delivery (20)
Diction & Articulation (20)

Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson. Answer the activity for today August 10, 2026 Alternative Delivery Mode (ADM). God bless and keep safe.

Mock Call Analysis: Complete the selection below. Guide: The Critical 5 Parts of a Call Center Script Opening / Greeting – Establish a professional first impression. Verification / Authentication – Confirm the customer's identity or account details. Inquiry Analysis / Probing – Ask appropriate questions to understand the issue. Resolution / P...

Nakpil, Stone, Ramsay, Birdseye, Bacon and Jacobson this is your ADM Quiz TLE ICT Telecommunication for August 7. Use your gmail account in answering the questions. Good day and God bless!

Untitled form Knowledge: Identify the "Critical 5" Quiz Select the best answer in the following.

ICT Telecommunications / Contact Center Services: Perform Procedures in Call Handling ( 8 )

ICT Telecommunications / Contact Center Services: Local and International Accounts Catered in a Contact Center (7)

Comment your Mock Call Simulation (PETA 5) here. ^_^

ICT Telecommunications / Contact Center Services: Fluency and Accuracy in Communication (6)

ICT Telecommunications / Contact Center Services: Common Metrics (5)

ICT Telecommunications / Contact Center Services: Phone Etiquette in Handling Calls (4)

ICT Telecommunications / Contact Center Services: Skills and Attributes in an Employee / Types of Services Offered (3)