16/09/2026
👉 We're recruiting at Active Lifestyles Stroud!
⭐ Customer Service Advisor
📍 Location: Active Lifestyles - Stroud
📅 Contractual hours - 24
✅ Basis - Permanent
✉️ Apply by - 20/09/2026
🔗 Apply here - https://tinyurl.com/57um7bda
ℹ️ Key responsibilities:
Welcoming customers and providing a friendly, professional reception service
Answering enquiries face to face, over the phone and by email
Helping customers with bookings, memberships, payments and refunds
Promoting our memberships, services and retail products in a positive and helpful way
Handling feedback and complaints calmly, professionally and with a focus on finding solutions
Supporting the administration of swim school and activity programmes
Keeping the reception area clean, organised and welcoming
Following health and safety, safeguarding and operational procedures
Working closely with colleagues across the centre to support smooth day-to-day operations
⭐ Cleaning Officer
📍 Location: Active Lifestyles - Stroud
📅 Contractual hours - 20
✅ Basis - Permanent
✉️ Apply by - 30/09/2026
🔗 Apply here - https://tinyurl.com/5btndnru
ℹ️ Key responsibilities:
Completing cleaning tasks in accordance with cleaning schedules and housekeeping standards
Ensuring all areas of the centre are clean, safe, and well presented for customers
Maintaining high standards of cleanliness to support customer satisfaction
Reporting maintenance issues, faults, and health and safety concerns in line with procedures
Monitoring and reporting cleaning stock levels to management
Ensuring cleaning products and equipment are stored securely and safely at all times
Maintaining the cleaning store in a clean, organised, and tidy condition
Supporting the centre's recycling, waste reduction, and environmental initiatives
Following all normal operating procedures, emergency procedures, and health and safety guidelines
Responding positively to customer enquiries and assisting visitors where appropriate
Working collaboratively with colleagues to support the day-to-day operation of the centre
Undertaking relevant training and development to support performance in the role.
✅ Full training will be provided for successful applicants of both positions.
We look forward to hearing from you!
