Traction Coaching

Does one person’s underperformance feel like it’s pulling the whole team down? You aren’t alone, but ignoring it is the worst thing you can do.
I broke down my exact framework for tackling this head-on in the slides above:

Be clear, not critical: focus on actions, not personalities.

Shift your mindset: get curious—sometimes the “laziness” you see is actually a leadership gap.

Own your delivery:While you can’t control their reaction, you are 100% in control of how you deliver it. Do so with clarity and respect.

What do you find hardest about tackling underperformance?

Thinking about going for that promotion? Here are three signs you could be a great manager.

This is one of the biggest mistakes new managers make when they present to their team. Here’s a three stage approach you can use instead.

Why I became a management coach: I had a session today that reminded me.

This one management skill is the one that can help you do everything better.