East Calder Medical Practice

The Surgery will be closed on Wednesday 2nd September between 1-30 and 4-30pm for essential GP and Staff training.
For medical emergencies please contact the practice on 01506 882882 for further advice.

PRESCRIPTION ORDERING

To order a prescription patients can:

Either phone or drop into the pharmacy of your choice. The pharmacy can order what you require on your behalf. Your prescription can then be collected directly from the pharmacy.
Or
Use the following link our website - https://www.eastcaldermedicalpractice.scot.nhs.uk/services/repeat-prescription/

Due to increasing call volumes we do not accept requests via telephone. Please ensure your prescription is ordered at least five business days in advance to give time for ordering and dispensing.

Thank you

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Message for Patients

The roadworks have now reached the turning on the Main Street that allows entry to the Surgery and Partnership Centre car parks. There are traffic delays due to this. If travelling to the surgery please leave plenty of time to get here.

Message for Patients

The junction at the bottom of Langton Road is completely closed to traffic today. If you are visiting the surgery it will be necessary to enter the village from the east side. This will involve a longer journey for most of our patients. PLease ensure you leave plenty of travelling time to get to your appointment.

Important Notice to Patients – East Calder Medical Practice

We would like to make all patients aware that we have recently experienced a number of incidents involving abusive behaviour towards our staff in the front car park.

Our team is here to provide care, support, and assistance to all patients, and we expect everyone to be treated with respect and courtesy at all times.

Parking Information - During the hours of 7.30- 5.30pm

-The front car park is for staff use only. To maximise the limited space available, staff members often need to block each other’s vehicles.
- Any cars parked in this area without the appropriate permit may receive an NHS unauthorised parking sticker.
- Patients are encouraged to use the rear car park, which is designated for patient use. Please be aware that this car park is for unwell or infirm patients visiting the practice. Be considerate regarding this.
- Disabled parking spaces must only be used by Blue Badge holders and patients who genuinely require them.

We are aware of ongoing misuse of both staff and patient parking areas, including vehicles being left for extended periods for park and ride purposes or even while travelling on holidays. These behaviours are monitored and will be addressed.

Please also note that new signage will be installed in both car parks over the coming weeks to clearly outline parking arrangements and expectations.

Zero Tolerance Policy - Abusive or aggressive behaviour towards our staff—whether verbal or physical—is unacceptable. This is in line with the NHS Zero Tolerance Policy, and such behaviour will result in patients being removed from the practice list.

Our staff are here to support you. We kindly ask for your cooperation in helping us maintain a safe, respectful, and fair environment for everyone.

Thank you for your understanding and continued support.-

The Surgery will be closed on Tuesday 23 June between 1-30 and 5pm for essential GP and Staff training.
For medical emergencies please contact the practice on 01506 882882 for further advice.

The Practice will be closed on Monday 15th June due to the Public Holiday in line with Scottish Government Guidelines for the World Cup. We reopen on Tuesday the 16th June to a restricted service due to our essential system upgrade going live.

If you require emergency assistance on Monday please contact NHS 24 on 111.

IMPORTANT MESSAGE FOR PATIENTS

Due to the approaching essential upgrade of our IT system, we will not be able to process any prescription orders with effect from close of business tomorrow 9th June at 6pm. We will resume accepting orders on Wednesday 17th June.

Thank you for your patience during this time.

A mobile phone has been found outside the practice this morning. If you think this may be yours please contact reception.

Message for New Patients

Due to our imminent system upgrade, we are unable to process new registrations with effect from 6pm on Tuesday 2nd June. This will be for approximately three weeks. Any registration received online or over the counter will not be processed until our upgrade is in place. During this time we would ask any patient wishing to register to use their present practice where possible.