Merlin Archery Co. Durham

21/07/2026

Quick update

We are extremely short staffed this week and there is no-one to answer the phone. Can we ask that you contact us via email at [email protected] and we will endeavour to reply as soon as we can.

Thank you for your understanding.

25/06/2026

📢 Quick update!

If you’re trying to get in touch with us, please drop us an email rather than calling for now.

We are extremely short staffed and unable to answer the phone, so email is the best way to make sure we get back to you as quickly as possible. Email: [email protected]

Thanks for your patience and understanding 🙏

23/06/2026

We're encouraging customers who are trying to contact us to do so via email rather than by phone connection is hit and miss at the moment

28/05/2026

Head office phone lines are closed If you have an enquiry for either our Customer Service Team or wish to get in touch with Burton on Trent Showroom regarding an appointment, they can be contacted on the below email addresses:

Customer Service Team: [email protected]
Burton on Trent Showroom: [email protected]

We thank you for your understanding at this incredibly busy time and apologise for any inconvenience caused.🏹

🚫☎️ PHONE LINES CLOSED ☎️🚫

Due to current incredibly high demand for our Customer Service Team along with a backlog caused by the Bank Holiday and Staff Illness, we have taken the decision to close the phone lines at our Burton on Trent location for the remainder of this week.

This will allow our team to streamline enquiries and ensure that all customers patiently waiting for email responses can receive one as quickly and efficiently as possible by putting full focus on the email system only.

If you have an enquiry for either our Customer Service Team or wish to get in touch with Burton on Trent Showroom regarding an appointment, they can be contacted on the below email addresses:

Customer Service Team: [email protected]
Burton on Trent Showroom: [email protected]

We thank you for your understanding at this incredibly busy time and apologise for any inconvenience caused.🏹

13/05/2026

UPDATE
We are now up and running.

We are currently having a technical issue with our email accout, if you need to contact us can we ask that you use our Meta messaging service until we get it sorted. Thank you

02/04/2026

A quick remnder to all our customers that the shop will be closed tomorrow for Good Friday (3rd April). We will be open as normal on Saturday 4th.
Can we ask that if you require an appointment for Saturday 4th for one to one technical asistance such as bow set-ups, bow work, arrow making etc. that it is submitted today as we cannot guarantee a slot if submitted on Saturday.
Thank you.

13/02/2026

Please note this event is being held at the Burton on Trent Store not our branch at Durham, if you're interested please email [email protected] to book your invitation and get more information

26/01/2026

🏴󠁧󠁢󠁳󠁣󠁴󠁿JOB VACANCY - PLEASE SHARE!🏴󠁧󠁢󠁳󠁣󠁴󠁿

Sales Assistant
📍 Merlin Archery Scotland – Glenrothes

We’re excited to be opening our newest Merlin Archery branch in Glenrothes, and we’re looking for a passionate Sales Assistant to join the team. Could this be you?

What we’re looking for:
🏹 A genuine passion for archery
🏹 Excellent product knowledge
🏹 Confidence in face-to-face sales and equipment setup
🏹 A team player happy to get involved in all aspects of shop operations

The role:
• Full-time or part-time available
• Must include Saturday working
• From £12.71 per hour,
(depending on ability and experience)

How to apply:
Please send your CV and cover letter to
📧 [email protected]

If you have any questions, feel free to get in touch via email at the same address.

✨ Please share with anyone who might be a great fit!

25/01/2026