04/29/2026
Move from "Chat" to "Action" with Agentic AI for services.
By leveraging Large Action Models (LAMs), your bank can autonomously resolve mundane tasks like mystery charge disputes and mortgage tracking while maintaining strict security guardrails. Read about the use cases 👉 https://bit.ly/3QuREU9
04/23/2026
We recently hosted an exclusive Analytics Refresh Webinar for our Platinum Care tiered clients. We took a deep dive into the latest Genesys Cloud CX reporting tools, helping supervisors turn data into actionable steps.
At the Platinum Care level, we don’t just hand you the keys to Genesys Cloud CX, we make sure your team knows exactly how to drive it. See the snippets from the full webinar here: https://bit.ly/4ttmevM
04/08/2026
Discover what's new from Genesys! We listed the new features from March here 👉 https://bit.ly/4siW7q4
03/31/2026
Our partnership with TransUnion TruValidateâ„¢ helps banks stop fraud before an agent even says "hello."
No more interrogation-style questioning. Just seamless, multi-layered identity orchestration that protects your customer data, experiences, and your bottom line. Learn more in our new blog 👉 https://bit.ly/3NA1piR