Trans Gulf Management

lso for employees of all levels to develop strong communication skills. That is why The Interpersonal Communication Skills Workshop is essential for the training of your staff to improve performance and productivity. The workshop will feature a range of interactive exercises, games and activities, all of which have been designed to cover the four topics of listening, assertiveness, conflict management, co-ordinating action and accountability. Working on organizational and personal transformation, the workshop will help perfect interpersonal communication skills to aid success in personal and business life. Day one of the workshop will focus in on listening skills. Said to have many benefits including insight, professional and personal effectiveness, leadership, understanding and connection with others, and even better health, the trainer will help develop these skills by teaching participants how to draw on a deep desire to connect to other people. It will teach the will to listen through attending, mindfulness, active listening, understanding and the art of asking questions and responding. Providing participants with the skills, knowledge and motivation for interpersonal assertiveness, influence and advocacy will also be covered on day one. Participants will practice the skill of powerful expression, which will lead to collaboration and effective interaction with others. Becoming assertive will be taught using games and exercises for better appreciation of self and others, knowing what you want and asking for it, and gaining self confidence. The way a conflict is managed is often thought to reflect upon an individual’s effectiveness. On the second day of the workshop participants will learn how to manage conflicts that are regularly found in the work place. Participants will be provided with an in-depth understanding of the different styles of conflict management. These will help participants identify their own preferred methods, enabling them to achieve win-win situations through effective negotiations and communication skills. Finally, attendees will be educated on how conversations can help coordinate action. With the rise of information technology and the service industry, communication now dominates the day-to-day activity of the workplace. During this part participants will develop the interpersonal skills that they need to connect with people and to establish mutual commitments in order to get results. This session will draw together all of the learning’s from the workshop’s bringing the session to a close.