05/26/2026
A director made me sound brilliant on camera at the LinkedIn studios.
Two weeks later, I rebuilt her as AI.
When I film for LinkedIn, I have a director. Her job is to take my messy ideas and make them clear, conversational, and focused.
Then I fly home to Tulsa, and it's just me.
So I built an AI employee to do what that director did. I call her my Creative Director.
Now I hand her my rambling brain dumps, the stuff that sounds all over the place, and she turns it into something clear I can use.
You can build the same thing today. Three steps:
1. Notice what works.
The person or process that helps you do something well. For me, the director.
2. Name the job.
One sentence. Mine: take my messy ideas and make them clear and focused.
3. Build it.
Open ChatGPT or Claude. Type: "You are my creative director. I'll bring you my rambles. Make them clear and focused." Paste in your mess. Let it work.
That's it.
You just hired your first employee. She works around the clock. She never calls in sick. And she costs you nothing.
The people who win the next ten years won't be the ones with the biggest teams.
They'll be the ones who know how to build one.
Want to build yours with me, live? I teach the whole system inside my Architect Your Enterprise masterclass.
Comment TEAM, and I'll send you the link.
P.S. If this gave you one idea, repost it so someone else can build their first AI employee too.
05/14/2026
A small thing I noticed about scaling.
For 22 years, I taught de-escalation. The thing I taught was always about WHAT to say to a difficult customer.
The thing nobody taught me — and what I've been quietly building — is what to BUILD so I don't have to be in every conversation myself.
There's a difference between answering 100 emails and BUILDING the thing that answers 100 emails for you.
The second one took me 22 years to figure out.
I'll be sharing the full picture on May 20.
— Myra
05/13/2026
After 25 years building a consulting practice — Walmart, Coca-Cola, McDonald's, three NFL teams, a $1M partnership with the world's largest professional learning platform — if I had to start over today, the playbook would look completely different.
In 2001, I did what every consultant did:
→ Found a mentor
→ Wrote a book
→ Did 2 no-fee speaking engagements per month
→ Built relationships in the right rooms
That playbook still works. But today I'd build something else first.
I'd build a business that runs without me. AI workforce. Fifteen calibrated specialists. One human (me).
On May 20 — 25 years to the day after I started this business — I'm revealing the exact setup I wish I'd had in 2001.
Comment SETUP if you want it.
05/07/2026
I'm at East Beach in Santa Barbara. The Pacific in front of me. A Mediterranean platter on a cloth in the sand. And the work is being done.
I stepped away from this page to build something.
After 25 years training the customer service teams at Walmart, Coca-Cola, McDonald's, Frito-Lay, Michelin, Vera Bradley, and three NFL teams, I packaged the whole system.
Eleven AI employees run it now. They give me back my afternoons.
On May 20, the 25th anniversary of my business, I'm opening a door I've never opened before. The people on my list will be the first invited into the room.
Until then, two of my AI employees are yours. Free. The Bio and Credibility Architect upgrades how a buyer sees you. The Pricing Whisperer changes what they pay you. Both run in 90 minutes.
↓
myragolden.com/e2e
What would you do with three hours back tomorrow?
04/29/2025
Last month, a friend called me upset over a difficult situation at work.
I wanted to support her. I also needed to get to the airport.
I didn’t want to rush her.
I didn’t want to sound cold.
I needed a gentle goodbye.
That’s when I leaned on the exact techniques I teach customer service teams — the soft close.
✅ Acknowledge feelings
✅ Normalize the experience
✅ Leave the door open for support
It worked beautifully — and it can work for your customer calls, too.
Swipe through today’s carousel to master 3 techniques for wrapping emotional calls faster and with heart. 💬💛
Save it for the next time you need a soft landing.
Follow for more skills you can use immediately.
04/16/2025
Calls don’t drag because you talk too much.
They drag because you don’t know when to stop.
If you’ve ever wondered,
“Should I keep talking… or wrap it up?”
👉 This one’s for you.
Inside this post:
✔️ 5 cues that signal the convo is complete
✔️ Exactly what to say when you spot each one
✔️ How to reduce AHT without sounding cold
🧠 Save this for your next call.
📤 Send it to a teammate who lingers a little too long 😉
👋 Follow for more tips that make customer convos smoother, shorter, and more confident.
04/29/2025
04/16/2025