Dale Carnegie Training

Dale Carnegie Training

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People power enterprises. We power people. Invest in personal development and get business breakthroughs in return.

Even in the age of AI and virtual everything, the human advantage is still an advantage. Dale Carnegie Training works with organizations and individuals in the areas of employee engagement, sales training, leadership development, sales management, talent management, process improvement, customer service, public speaking, and presentation effectiveness.

08/27/2026

What kind of work rhythm will get the best from my people without burning them out?

From summer-hours pilots to full four-day weeks, flexible schedules are becoming a strategic lever for . Done well, they improve , lower absenteeism, reduce operating costs, and boost satisfaction and . Done poorly, they create coverage gaps, frustrate , and strain teams across time zones.

Designing schedules that protect focus and recovery while still honoring customer needs is a delicate balance. So we’ve broken down models, trade-offs, and questions to ask before you change the calendar.

https://brnw.ch/21x5g0p

08/26/2026

Join today: The Power of Empathy: A Key Soft Skill for the Future of Work

Learn actionable strategies for embedding empathy and accountability into leadership & culture. Empathy is no longer a “nice-to-have”—it’s a strategic leadership capability that drives retention, engagement, and performance. Yet, despite its proven impact, empathy remains underdeveloped in many organizations.

Join us for a high-impact, one-hour executive briefing that explores how empathy, when balanced with accountability, can transform leadership effectiveness and organizational culture.

Sign up Free: https://www.dalecarnegie.com/en/courses/7034?delivery_language=en&utm_source=linkedin&utm_medium=social&utm_campaign=f_empathy_briefing

08/25/2026

Leadership is about empowering people around you. It's not just being authoritative and forcing people to follow you." - Cybele Negris, ICD.D, GCB.D, CEO and Co-Founder of Webnames.ca.ca,
The most impactful leaders don't create followers. They create more leaders.

In the latest episode of the Take Command Podcast, Cybele shares how overcoming -doubt, embracing , and others have shaped her leadership journey.

From battling imposter syndrome to building a multi-million-dollar company, Cybele's story is a powerful reminder that leadership is not about having all the answers. It is about creating an environment where people can thrive, contribute, and grow.

Key insights from the conversation:
✅ Feel the fear and do it anyway
✅ Lead with authenticity and vulnerability
✅ Empower talented people instead of directing every move
✅ Turn challenges into opportunities for growth

Great leadership is measured by the we have on others.

Link to the full episode: https://www.dalecarnegie.com/en/podcast/feel-the-fear-do-it-anyway-leading-through-discomfort?utm_source=linkedin&utm_medium=social&utm_campaign=p_cybele_negris

08/20/2026

🏆 Dale Carnegie Named to Training Industry, Inc.’s 2026 Online Learning Library Watch List
As learning continues to evolve, organizations need learning experiences that are , , and built to create real-world .

This recognition reflects Training Industry, Inc.’s evaluation of:
• Scope and of courses, features, and capabilities
• Market , brand , , and
• Strength of client portfolio and customer
• Business and trajectory

For more than a century, Dale Carnegie has evolved with the needs of learners and organizations, bringing proven human skills into the ways people learn and work today.
Today, the need to help people grow, lead, and perform at their best remains.

We’re honored to be recognized for shaping the future of learning, and grateful to our , , , and global community who make this work possible.

https://trainingindustry.com/top-training-companies/content-development/top-online-learning-library-companies/

08/18/2026

is changing how work gets done.
alone doesn't create high-performing organizations.
As AI becomes more capable, the human capabilities of leaders become even more important:
➡️Building when the path forward isn't always clear
➡️Strengthening when there is more information than ever
➡️Leading through uncertainty and
➡️ with clarity
➡️Developing people and helping them
➡️Creating the conditions where people can do their best work

The future of leadership is about knowing how to lead people alongside AI.

Join us on August 20th for The Human Judgment Advantage, a free interactive webinar and exclusive preview of our new Leading Human Performance in the Age of AI program.

You'll explore the human capabilities that become more valuable as AI becomes more capable and leave with practical strategies you can apply immediately.

Free webinar. Practical leadership insights. A preview of what's next.

👉 Discover the human capabilities that will define leadership in the AI-shaped workplace.

https://www.dalecarnegie.com/en/courses/7197?delivery_language=en&utm_source=linkedin&utm_medium=social&utm_campaign=c_lhp_preview_Lievent

08/11/2026

"Feedback is a gift. You've got to ask for feedback, and you're obligated to give feedback up, down, and across the organization." - Howard Hochhauser, President & CEO, Ancestry

Howard did not start at the top.

He spent over a decade as CFO and COO at Ancestry before stepping into the CEO role. And when he did, he did not arrive with a sweeping vision statement.

He arrived with curiosity. And humility.

In our latest Take Command conversation, Howard shares how those two qualities became the foundation of a genuine business and cultural turnaround at one of the world's most purpose-driven companies.

A few things that stayed with us:
➡️ Feedback is not a performance review. It is a leadership habit. The best leaders ask for it constantly- up, down, and across.
➡️Humility is not weakness. It is what allows you to surround yourself with people smarter than you and actually listen to them.
➡️ AI does not replace human stories. At Ancestry, it helps surface millions of them, making history personal, searchable, and alive.
➡️The leaders who worry least about tomorrow are usually the ones doing today's work exceptionally well.

Your story is your superpower. Howard has built an entire company around that belief.

🎧 Listen to the full episode: https://brnw.ch/21x4QaZ

08/04/2026

Join us on Wednesday, August 5th, for a leadership webinar: : A Proven Process to Lead without Authority. This session is for all professionals who are expected to drive results without relying on formal authority. Facilitated by Matt Norman, CEO of Dale Carnegie North Central US, the event focuses on helping leaders move beyond tactical ex*****on to become more influential, strategic communicators.

Explore how influence unlocks hidden potential within teams, builds credibility, and accelerates buy‑in across stakeholders. Learn how to run more effective meetings, build consensus, communicate with clarity, and focus conversations on outcomes, enabling them to lead more effectively.

Register Free: https://www.dalecarnegie.com/en/courses/6677?utm_source=linkedin&utm_medium=social&utm_campaign=lead_with_influence

07/28/2026

The question isn't, "Who would replace this leader if they left tomorrow?"
It's, "Are we building the leaders our business will require?"

The biggest risk in succession planning isn't having the wrong successor.
It's not being prepared at all.

In today's business environment, leadership transitions can happen with little warning. Restructuring, shifting priorities, and unexpected departures mean organizations can no longer rely on succession planning as a once-a-year HR exercise or a simple replacement list.

Future-ready organizations take a different approach.
They build leadership strength continuously by:
✅ Identifying mission-critical roles before they're vacant
✅ Defining the capabilities tomorrow's leaders will need
✅ Investing in coaching, stretch assignments, and leadership development
✅ Creating depth across the leadership bench—not just a single backup plan
✅ Regularly revisiting succession plans as business strategy evolves

Perhaps most importantly, effective succession planning is a leadership responsibility.

When organizations intentionally develop their people, they strengthen resilience, preserve institutional knowledge, improve retention, and create the agility needed to navigate change with confidence.

Explore our latest insights on leadership succession planning and discover practical strategies for building long-term leadership continuity.

https://www.dalecarnegie.com/blog/leadership-succession-planning-in-an-era-of-accelerated-change/

07/22/2026

"AI reveals a simple truth: Technology alone does not create competitive advantage, people do." - Robert Coleman, PhD, Director of Research and Thought Leadership at Dale Carnegie

As organizations continue to invest in AI, many expect productivity gains to follow. What they often discover, however, is that AI does more than accelerate work, it shines a spotlight on the systems that support it.

In his latest article for Training Magazine, Robert explores how AI is exposing critical in leadership, communication, culture, and trust.

AI may provide speed, efficiency, and access to information, but sustainable success depends on the human capabilities that guide its use.

Organizations that thrive will be those that strengthen:
✅ and transparency around AI initiatives
✅ between leaders and employees
✅ to evaluate AI-generated insights
✅ and psychological safety that support adaptation and innovation

One of the most important takeaways from Robert's research is that AI adoption is not simply a technology transformation, it's a leadership opportunity.

By addressing the gaps AI reveals, organizations can create stronger , better employee , and more teams.

The future of work won't be defined solely by how quickly organizations adopt AI. It will be shaped by how effectively leaders develop the people, trust, and culture needed to make AI work.

📖 Read the full article: How AI Is Exposing Gaps in Leadership, Culture, and Trust in Training Magazine: https://trainingmag.com/how-ai-is-exposing-gaps-in-leadership-culture-and-trust/

Warren Buffett Says This 1 Skill Will Multiply Your Success. In the AI Age, It's More Valuable Than Ever 07/16/2026

In an era where AI can write emails, summarize meetings, draft business plans, and generate presentations in seconds, the ability to as a human has become a genuine competitive advantage.

Speaking to a Stanford University graduate many years ago, offered this advice:
"At your age, the best way you can improve yourself is to learn to better. Your results in life will be magnified if you can communicate them better. The only diploma I hang in my office is the communications diploma I got from in 1952."

Buffett adds that “without good communication skills, you won’t be able to convince people to follow you, even though you see over the mountain and they don’t.”

Read More on Inc. Magazine:

Warren Buffett Says This 1 Skill Will Multiply Your Success. In the AI Age, It's More Valuable Than Ever Buffett's decades-old advice has become one of the biggest competitive advantages for entrepreneurs and leaders.

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