Ebikeie lectric bicycles take pride in providing high-quality riding safety equipment at incredible
een when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time. Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment. Shipping time:
The time for your item(s) to travel from our warehouse to your destination. All items sold at ebikeis.com are guaranteed to be delivered in 60 days (120 days for Brazil, 90 days for Ecuador, Venezuela,Argentina,
Bolivia, Peru, South Africa and all orders shipped with European Railway Direct Mail.)And all orders shipped from the US, EU, FR, ES, RU and AU warehouse are guaranteed to be delivered within 30 days (45 days for orders shipped to Brazil and Mexico). If you have not received your item(s) beyond this time, you are eligible for a full refund after we have conducted a postal investigation. Full refunds are not available under the following circumstances:
1.Delays caused by the buyer providing incorrect or incomplete delivery information;
2 Delays in delivery caused by any force majeure incidents, such as natural disasters, bad weather, and war;
3.Any un-insured order that is lost or stolen;
4.Delays in delivery caused by any other beyond ebikeis.com control, such as public holidays and Customs issues. The estimated delivery time may also vary according to your location and the origin of your order. If you require any further information or assistance, please do not hesitate to contact us [email protected]
