Emily Mort Tech Confidence Coach

🔎 I need a few website detectives!

I’ve been doing some work behind the scenes on my website and I’ve reached the point where testing it myself is only going to tell me so much.

I know where everything is supposed to go. I know what’s supposed to happen when I click a button. And my devices and browsers already have a history with my website.

So, I need some fresh eyes 👀

I’m looking for a few lovely volunteers who would be willing to spend a little time testing my website and customer journey for me.

I’d particularly love a mixture of:
📱 phones, tablets and computers
🌐 different browsers
🍪 different cookie choices

✨ and ideally at least a couple of people who have never visited my website before

I’ll give you some simple instructions about what I’d like you to try, including having a wander around the website and testing part of the purchase journey. You won’t need to actually buy anything!

And you definitely don’t need to be a tech expert!

In fact, I want to know what the experience is actually like for real people using the website.

If you fancy putting your website detective hat on for me, comment below or send me a message. 🔎

Do you ever feel as though you're supposed to be keeping up with ALL the technology?

Every new app. Every new feature. Every AI tool somebody announces is apparently going to change everything. 😵‍💫

You don't need to.

There is far too much technology out there for any of us to know everything about it, and most of it probably isn't relevant to what you actually need to do.

For me, Tech Confidence isn't about knowing all the things.

It's having enough knowledge and confidence to ask:

💜 Is this relevant to me?
💜 Could it make something I already do easier?
💜 Is it worth spending my time learning?

And being perfectly happy when the answer is no.

You can be curious about technology without chasing every new thing that appears.

Choose what is useful to you. Learn what you need. Know where to find reliable help when you need something else.

That's Tech Confidence too.

You don’t need to start Monday with a huge list of technology you ought to learn.

Pick one small thing.

Maybe there’s a button you’ve been wondering about.

A setting you’ve never explored.

A feature in something you already use that might save you a bit of time.

Or something you’ve been meaning to look up because you don’t quite understand what it does.

Give yourself ten minutes next week to explore it.

Not because you need to master it.

Just to find out a little more than you knew before.

That’s often what a Braver Click looks like.

Small enough to try. Useful enough to matter. 🖱️✨

Sometimes the best reason for learning how to do something with technology is simply:

“Right. I’m fed up of not knowing how to do this.” 😂

No grand learning plan.

No ambition to become an expert.

Just one thing that has irritated you enough times that eventually you think, I’m going to work this out.

And sometimes that’s all the motivation you need to have a go.

So, my Saturday question:

What’s something you learnt to do with technology simply because you got fed up of not knowing how?

It can be big, tiny or wonderfully specific.

I suspect there are going to be some good ones… 👇

👽 Friday Afternoon Fun!

An alien has just landed on Earth.

For reasons I cannot explain, YOU have been chosen to teach them what AI is. 😂

There's just one problem...

The alien doesn't understand any of these words:

🚫 computer
🚫 robot
🚫 technology
🚫 intelligent
🚫 artificial

So...

How would you explain AI to an alien without using ANY of the banned words?

I'll go first:

“You ask it questions. It has read an enormous amount of stuff and tries to work out what words should come next. It can be very useful, but please don't assume everything it tells you is true.” 😂

Your turn!

How are you explaining AI to our new extraterrestrial visitor? 👽👇

If this morning's post made you think, “OK Emily, but what do I actually SAY to AI?” 😂

This is exactly why I created The AI Adventure Prompt Pack.

It isn't a collection of magic phrases that you copy, paste and hope for the best.

It's designed to help you understand what information AI needs from you, so you can give clearer instructions and still use your own judgement about what comes back.

Inside you'll find:

🧭 My B.O.L.T. method for building clearer prompts
🔐 Guidance for using AI safely
💬 50 practical prompts to help you experiment
✨ Ideas you can adapt rather than simply copy

Because the aim isn't to become dependent on somebody else's prompts.

It's to get more confident having your own conversations with AI.

The AI Adventure Prompt Pack is £11.99.

Your AI adventure can start with one prompt and one Braver Click. 🖱️

Sometimes getting a more useful answer from AI doesn't mean re-writing your whole prompt.

It can be as simple as adding one useful piece of context.

For example:

❌ “Give me five ideas for social media posts about cyber security.”

Now add some context:

✅ “I run a bookkeeping business supporting UK small-business owners. Give me five social media post ideas about cyber security that would be useful and relevant to my clients.”

Same basic request. But now AI has something useful to work with.

When you're writing a prompt, try asking yourself:

What useful thing does AI not know yet?

It might be who you're talking to, what you're trying to achieve, what you've already tried or something else entirely.

You don't need the mythical “perfect prompt”.

Sometimes you just need to give AI a little more to go on.

One prompt. One improvement. One Braver Click. 🖱️✨

What would you like AI to make easier, rather than simply do for you?

I think there's an important difference.

Maybe you don't want AI to write your emails for you, but you'd love some help turning a jumble of thoughts into a clearer structure.

Maybe you don't want it making decisions for your business, but it could help you organise the information you need to make that decision yourself.

Or perhaps there's a repetitive little task that takes far more time than it deserves.

For me, that's where some of the most useful conversations about AI start.

Not:

“What can I hand over?”

But:

“What could make this easier while I stay involved?”

So, over to you...

👇 What's one thing you'd like AI to make easier?

I'm genuinely interested to see what everyone says.

Knowing something is useful isn't quite the same as actually trying it. 😉

That's one of the reasons Braver Clicks are part of the Tech Confidence Club.

Each month, alongside the Club's main focus, there's a Braver Clicks Challenge designed to encourage you to actually do something with what you're learning.

Not a huge project.

Not something you have to get perfectly right.

A practical opportunity to experiment, try something for yourself and see what happens.

Because I can explain something to you.

You can listen to a podcast about it.

You can download a useful resource.

But at some point, building Tech Confidence means having a go yourself.

And if your first attempt doesn't quite work?

Good.

You've discovered something. You can change what you're doing and try again.

That's learning too. 💜

The Tech Confidence Club gives you somewhere to keep learning, experimenting and taking those Braver Clicks at your own pace.

AI doesn't need access to something important for you to start learning how to use it.

In fact, I'd much rather you started with something that doesn't matter very much. 😄

Try asking it to:

• suggest meals from a few ingredients you already have
• help you come up with names for a fictional business
• reorganise a deliberately made-up to-do list
• explain a topic you already understand, so you can judge how well it does

The point isn't whether you get a spectacular answer.

The point is that you're learning what happens when you change your instructions, add more useful context, ask another question or tell AI that its first attempt isn't quite what you wanted.

That's a Braver Click.

A small, low-risk opportunity to try something, see what happens and learn from it.

You don't have to hand AI your customer information, important business decisions or anything sensitive just to practise using it.

Start somewhere it doesn't matter if the answer is rubbish. 😉

Then experiment.

That's how you begin building the judgement to know where AI is useful, where it isn't, and when you need to check what it's telling you.